Nurse Rocky (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, enroll in our Certified Nursing Assistant (CNA) program, or use our student learning platform.
Information we collect
We may collect the following types of information:
- Personal identifiers: name, email address, phone number, mailing address, and date of birth
- Account credentials managed through our authentication provider (Clerk)
- Payment information processed securely through Stripe (we do not store full card numbers)
- Educational records: enrollment status, lesson progress, quiz scores, clinical hours, and attendance
- Technical data: IP address, browser type, device information, and usage logs
How we use information
We use collected information to:
- Process enrollment and tuition payments
- Provide access to online coursework, assessments, and student dashboards
- Track academic progress, clinical hours, and program completion
- Communicate about your program, schedule, and compliance requirements
- Improve our website, platform, and training services
- Comply with legal, regulatory, and accreditation obligations
Sharing and disclosure
We do not sell your personal information. We may share information with service providers that help us operate our program (e.g., payment processing, hosting, email delivery) under contractual confidentiality obligations. We may also disclose information when required by law, court order, or to protect the rights and safety of students, staff, and the public.
Student health and educational records
Information related to your training may constitute educational records subject to applicable privacy laws. Clinical and attendance documentation is maintained for compliance and certification purposes. Access is limited to authorized Nurse Rocky personnel.
Data security and retention
We implement reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the Internet is completely secure. We retain information as long as needed to provide services, meet legal requirements, and maintain accurate academic records.
Your choices
You may request access to or correction of your personal information by contacting us. You may opt out of non-essential marketing emails at any time. Some data collection is required to participate in the CNA program.
Contact
Questions about this Privacy Policy may be directed to Nurse Rocky through the contact information on our website or your enrollment materials.